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Arrow Lawn Care – Details of Service

An overview of our services and other details so you’ll know what to expect with Arrow Lawn Care.

Turf Improvement and Management
A beautiful lawn is a healthy lawn, and healthy lawns start with a strong foundation. Our programs go below the surface to enrich the soil, control weeds, improve root development, and grow awesome grass. We use quality fertilization products and seed proven to get the best results.
We start with a soil test to determine nutrient needs and ph levels. Any weed issues are identified and addressed. Proper watering schedules are discussed and we’re on the way to a happy, weed free lawn!
Our Mow
  • Mow turf areas and trim around flower/shrub beds, trees, and out buildings.
  • Edge curbing, driveways, walkways and other concrete areas.
  • Clippings are mulched back into the lawn, unless otherwise specified.
  • Clippings will be bagged when mowing conditions deem it necessary as determined by crew leader or upon request.
  • Trash and items such as pine cones, sticks, etc. found on the lawn may be placed in clients’ trash can.
  • Driveways, sidewalks, porches and patios are blown off.
  • Our lawn techs will take note if your lawn is showing any signs that it needs attention.
  • Final check of property to ensure the lawn looks great and gates are closed!

Scheduling – Mowing service is scheduled weekly during the growing season, typically April through October. During periods of slow growth, (early spring, late fall, dry conditions, etc) we may occasionally  skip a service if a lawn doesn’t need mowing, as determined by crew leader.

We will notify you when Turf Improvement applications are scheduled and include any special instructions as needed.

Recurring mowing and maintenance jobs are scheduled Monday thru Friday. Should our regular schedule get interrupted, we will rearrange our work as needed. Occasionally, we may need to mow on the weekend in order to get back on schedule. If you have a preferred day of the week for mowing, we will do what we can to have you scheduled for that day.

Payment Details

Our preferred payment method is by credit or debit card through our secure payment gateway in the Client Portal. After the card has been properly set up, it is charged after each service or monthly, depending on the terms of our agreement.

For those who would rather not pay by credit/debit card, we also accept payment by check. Check payments must be made in advance for the proceeding month of service.

Discounts are available for yearly contracts paid in advance.

Note: Any account with an unpaid balance will be removed from our schedule until balance is paid in full. Any account with a declined or expired card on file will be removed from our schedule until the card on file is changed or updated.

Skip or Reschedule Visit – If you need to reschedule or skip a visit, please notify us at least 24 hours in advance of your next scheduled visit. If you request a skip service or reschedule after our crew has already been dispatched to your property, you will be billed 25% of your normal rate.
Leaf Removal and Cleanup – Depending on the amount of leaves, and client preferences, we make leaves disappear by bagging, mulching, or a combination of the two. Bags are typically left at the curb for city pick-up but can be hauled away for an additional dumping fee. When conditions and leaf density allow, we can skip the bags and completely mulch the leaves, which will decompose and return nutrients back to the soil.

Fees for leaf cleanup are based on our non-mowing labor rates. Contact Us for details.

Rain Delays – We will not service your lawn in the rain. We might finish mowing if it starts raining when we’re half-way through. So, if it’s raining or if our crew leader determines that conditions are too wet to allow for proper mowing, your visit will be moved to our wait list and will be rescheduled as soon as possible. As weather permits, we will get your visits back to your regularly scheduled day.

Safety – Mowing and trimming can be dangerous as our equipment can propel rocks or other debris long distances with serious impact…OUCH!  Please help us keep everyone safe by maintaining a safe distance as we’re mowing.

When chemical applications are made to your lawn, it’s important to follow any special instructions included in your notification. All of our products are safe for people and pets when applied properly.

Yard Access – If you normally keep your gates locked, please remember to leave them unlocked or make other arrangements for our crew to service your property. We will close and lock the gates before leaving.

Pets – For your pet’s safety and our peace of mind, please keep your pets inside while we are servicing your property. Please pick up waste, toys, bones, etc., before our arrival.

We also offer poop scooping for our mowing clients, starting at just $10 per visit. Contact Us for details.

Licensed, Insured and Certified – Arrow Lawn Care, LLC maintains a business licensed with the city of Virginia Beach and is registered with the SCC. We are licensed and insured to apply turf pesticides. We also carry liability insurance and workers compensation.

Verification of coverage is available upon request.

 

Arrow Lawn Care service area map. Kempsville to Red Mill.

Click for larger map.

Customer Satisfaction is our #1 goal. We’ve worked hard to establish a reputation for quality work and excellent customer service. We know that you have many choices when it comes to hiring a lawn service and we appreciate the opportunity to show you the difference Arrow Lawn Care can make.
Alvin Sowers

Owner, Arrow Lawn Care, LLC